We, ITV Studios Limited, trading as Tall Story Pictures (together referred to us “we”, “us”, “our”, or “Company”), are committed to protecting and respecting your privacy. We are a company registered in England and Wales (Company No. 03106525) with registered office at The London Television Centre, Upper Ground, London, SE1 9LT.
Data Protection compliance
We respect your personal information and will hold and process that information as required by the Data Protection Act 1998 (as amended from time to time) (the “Act”) and other applicable privacy legislation. We are registered as a data controller in accordance with the Act and comply with UK data protection and privacy law.
The types of information we collect and how we collect it
In order to better provide you with our numerous services, we collect two (2) types of information about our users: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient and customised experience while using our Site.
1. Personally Identifiable Information: This refers to information that lets us know the specifics of who you are and what you are about. When you engage in certain activities on this Site, such as subscribing to newsletters, ordering a product or service, entering a competition, filling out a survey, or sending us feedback, we may ask you to provide certain information about yourself such as your name, address, telephone number, email address. Engaging in these activities is entirely at your discretion. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some is voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
2. Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on the Site in several ways. This information is compiled and analysed on both an individual and an aggregated basis. This information may include the Website's Uniform Resource Locator ("URL") that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol ("IP") address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet.
How we use personal information
We will not use your personal information for marketing or promotional purposes without having first obtained your consent to do so. In any further marketing or promotional communications we send to you, we will give you the opportunity to withdraw your consent to receiving such communications in the future. To do so, please follow the unsubscribe instructions on the communications you receive. If you have opted in to allow us to share your personal information with third-party providers of products, content or services that we believe may be of interest to you, you can opt out of further direct communications from any such third party by contacting that third party direct.
Disclosure of your personal information
We may disclose your personal information to any member of our group of companies, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006 (whether based within or outside the European Economic Area).
We may disclose your personal information to third parties authorised by us or acting on our behalf which we use to perform some functions of the Site on our behalf (for example sending e-mails to you or analysing data that is collected from the Site) or to provide services to us. These third parties (i.e. such as SquareSpace, Inc. who is the publisher of the Site, our employees, contractors, suppliers and/or agents including without limitation our customer care teams to administer the Site provided to you by us now or in the future), are only allowed access to your information needed to perform such functions or to provide such services. They are not allowed to use it for any other purpose.
Please note this policy does not cover companies, services or applications that we do not own or control, or people that we do not employ or manage, including (without limitation) third party websites or applications/widgets (e.g. from “social media” platforms such as Facebook or Twitter) which we link to or offer via our Services, nor does it cover advertisers. Also, it does not cover certain pages and services provided via our Services which are hosted, managed and operated by other parties. These services, applications and third parties may have their own privacy policies and/or terms and conditions of use, which we recommend you read before using any such services. These third parties and services are wholly independent of us and are solely responsible for all aspects of their relationship with you and any use you may make of such services.
Changes to our business
If we decide to change or re-organise the structure of our business, we may need to pass your personal information to one of our group companies so that we can continue to effectively deliver the Services to you.
Also, if we become involved in a merger, acquisition, restructuring, re-organisation or other transaction involving the sale of some or all of our or our group companies’ assets, then your information may be included in the assets which are transferred to the new owner and may be provided to the entities and advisors involved. Such a transaction may involve us: (i) retaining the right to continue to use transferred personal information in addition to the right of the new owner to use such information; and (ii) engaging in additional transfers of personal information (including new personal information) with the new owner from time to time following such a transaction.
Are my details safe?
We endeavour to take all reasonable steps to protect your personal information. Where reasonably possible we use industry-standard technology to allow for the encryption of sensitive information.
Please always think carefully before disclosing information to other users or otherwise making your information publicly available. It is important that you are aware that any information you disclose to another user may then be disclosed by that user. We have no responsibility or control over the contents of communications made between users of the Site.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain “opt-out” boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at the contact details listed in the “How to contact us” section below.
Our Site may, from time to time, contain links to and from the websites of SquareSpace, Inc., our social media pages on Twitter and/or Instagram, our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access of Information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with that Act. Any access request may be subject to a fee of £10 GBP to meet or costs in providing you with details of the information we hold about you (if any).
How to contact us